Last Updated: September 30, 2026
ArideCab ("ArideCab", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the ArideCab mobile application and related services.
By using ArideCab, you agree to the practices described in this Privacy Policy.
Depending on how you use ArideCab, we may collect the following information:
Name
Phone number
Email address
Account and profile information
Information provided when booking or managing a ride
ArideCab collects location information from your device when you use location-based features of the application.
For drivers, ArideCab may collect precise location information during an active ride, including when the application is running in the background. This location information is used to:
Track the driver's location during an active ride
Provide real-time ride tracking to the customer
Display the driver's current location on the ride map
Support ride management and trip status updates
Improve the accuracy and operation of ride-related services
Background location access is used only when necessary for an active ride or other location-based functionality that requires continued location updates.
For customers, location information may be used to identify the pickup location, display the user's location on the map, and provide ride-related services.
We may collect information such as:
Device type and operating system
IP address
App usage information
Crash and diagnostic information
Technical information required to maintain and secure the application
We use collected information to:
Create and manage user accounts
Provide and manage cab booking and ride services
Match customers with drivers
Provide real-time ride tracking
Process and manage ride requests
Communicate ride-related information
Provide customer and driver support
Improve application performance and reliability
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal requirements
We do not use location information for advertising or analytics purposes unrelated to providing the ride service.
ArideCab requires location access for location-based ride functionality.
When a driver has an active ride, the application may continue accessing the driver's location while the application is minimized or running in the background. This allows ArideCab to provide continuous ride tracking and show the driver's current location to the customer.
Location access is stopped when it is no longer required for the applicable ride or service.
Users can manage location permissions through their device settings. Disabling location permissions may prevent certain location-based features from functioning correctly.
We may share relevant information with:
Customers and drivers when necessary to provide a ride service
Service providers that help us operate the application and infrastructure
Payment or communication service providers where required for the service
Government authorities or other parties when required by applicable law
For example, during an active ride, a driver's location may be shared with the customer so that the customer can track the driver's current location.
We do not sell users' personal information or location information.
We use reasonable technical and organizational measures to protect personal and location information against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal and ride-related information only for as long as reasonably necessary to provide our services, maintain business and operational records, resolve disputes, prevent fraud, and comply with legal obligations.
Location information associated with rides may be retained as part of ride and service records where necessary for operational, support, security, or legal purposes.
You may manage certain permissions through your device settings, including location permissions.
You may also contact us regarding your personal information or privacy-related requests.
Please note that disabling location permission may prevent ArideCab from providing certain ride and tracking features.
ArideCab is not intended for children under the applicable minimum age required by law. We do not knowingly collect personal information from children without appropriate authorization.
ArideCab may use third-party services to support application functionality, hosting, maps, communications, payments, analytics, security, or other operational requirements.
Such third-party providers may process information as necessary to provide their services and are expected to handle information in accordance with applicable privacy and security requirements.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us through the contact information provided on the ArideCab website.
ArideCab
Website: https://aridecab.com/
© 2026 ArideCab. All rights reserved.